Refund Policy

We want you to pay only for a reservation that actually works. This policy explains when you get a refund. Questions: office@globalsynergy.online.

Full refund - if it doesn't verify

If we are unable to deliver a reservation with a genuine, airline-verifiable PNR, or your PNR cannot be located on the operating airline's "Manage Booking" page, we will issue a 100% refund. Contact us with your booking email and we will verify and refund promptly.

What is not refundable

Because each order creates a real reservation immediately, refunds are not available simply because:

• you changed your mind after a valid, verifiable PNR was delivered;
• an airline or government authority made a decision unrelated to the validity of the reservation;
• the reservation expired as designed (holds are temporary and auto-cancel, by nature of the product);
• you provided an incorrect passenger name or details.

How to request a refund

Email office@globalsynergy.online from the address used at checkout, with your PNR or Stripe receipt. Approved refunds are returned to your original payment method via Stripe, typically within 5-10 business days.

Subscriptions (Nomad Pass)

You can cancel the Nomad Pass at any time; cancellation stops future renewals. The current period remains active until its end. Unused monthly allowances do not carry over.